Frequently Asked Questions
Find answers to common questions about Simple Inspect Pro.
Getting Started
How do I create my first inspection?
After signing in, tap “New Inspection” from the home screen, add the property address, and start walking through your sections.
Can I import my existing clients?
Yes — if you use ISN (Inspection Support Network), you can import your clients automatically from your organization settings.
AI Features
How does AI photo analysis work?
When you take a photo during an inspection, our AI analyzes the image and suggests field values and a draft comment you can accept or edit.
Can I edit AI-generated comments?
Absolutely. Every AI suggestion is a draft — you can accept, edit, or reject it before it's added to the report.
Pricing & Plans
What's included in the free trial?
Full access to all features for 7 days, no credit card required.
Can I add or remove seats?
Yes, add or remove inspector seats at any time — your per-seat rate adjusts automatically based on our volume pricing.
Data & Security
Where is my data stored?
All data is stored in Google Cloud (Firestore) with enterprise-grade security.
Do you have access to my inspection data?
No. Your data is private. We only access it with your explicit permission for support purposes.
Platforms & Devices
Which platforms do you support?
iOS (iPhone & iPad), Android (phones & tablets), Web (any browser), and macOS (native app).
Does it work offline?
Yes — you can take photos and complete inspections without an internet connection. Everything syncs once you're back on signal.